Moto z3 will not downloading apps

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Resetting the Google Account can help you solve the problem of your Android not downloading the apps. When you reset the account, you will be deleting the entire account and starting all over again.

It means you should know your Google Account username and password. If you do not have these details, then you will not be able to add the account back to your device again. The Google account will be removed entirely from your device, and it will be added all over again. If you have more than one Google accounts on your device, then make sure you remove all the Google account.

After deleting the accounts, you will have to start entering the accounts once again into your device. Go back to the Settings menu of your device and tap on Accounts once again. Now you will find the option to Add Account. Tap on Add Account and complete the process of adding the account to your device. You must follow these steps to add all your Google accounts, and once this is done, return to the Play Store and find out if this has resolved your problem. Sometimes, your Play Store updates may be the cause of the problem.

So, uninstall the update and allow the app to update once again. It can help in solving the problem. Once the updates are re-installed, try to download the apps repeatedly to check if it is working as expected. Once the app has been updated, head into the Play Store and check if the apps are now being downloaded or not.

For users who cannot fix the problem with any of the above solutions, our last resort, which happens to resolve many Android issues effectively, reset your device to factory settings. All data will be deleted from your device, and all third-party apps will be removed. You will also lose personalized settings because the phone will go back to the default settings. It is why you must create a backup for the data that you consider essential.

You can back up the data on a computer or use your Google account to back up the data. Your phone will give you the option to back up the data on the Google account before you reset the device. Once the reset is complete, your device will automatically restart. Go to the Play Store and check if the problem you were facing has been fixed. Sometimes you may not be able to download the apps to your device because of insufficient space.

You will have to delete a few things from your device to make space at times like these. Check if you have too many photos or videos on your device, which may be eating into the storage. Move these files to your computer to increase the space of your device. You may have to uninstall some apps if you need enough space for large apps. To uninstall the apps, go to the Settings menu of your device and look for Apps or Application Manager.

Thanks for the additional info. That could be a problem with the phone connecting to the internet. Do you experience the same problem when downloading files from the browser? On Spotify or other streaming apps, can you stream music or videos normally? Do you have enough space on your internal storage via SD card?

I would suggest to try on other Wi-Fi connection if it's downloading normally. Try also to boot the phone in safe mode and see if that helps. To Enable Safe Mode: 1. Press and hold the Power button until Power off comes up on the screen. Try resetting your app preferences, this will reset the previous setup you made in the apps. To do it just apply these steps on your phone:. After that, please restart the device. If your phone still has the problem, do a clear cache partition, here are the steps.

Hope this helps. Do you get error messages when downloading apps from the Play Store or Tracks from Spotify? How about downloading files from the browser do you also get any error or would not download at all? Since you are using the SD card as internal try formatting the card as portable storage then set the tracks on Spotify to download on the portable storage. Let me know if it helps. View All.